
Client Information
Frequently Asked Questions
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What should I expect during a session or experience?
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Each offering is unique and guided by intention, presence, and the modalities being used.
You may experience deep relaxation, emotional release, energetic shifts, or clarity and insight. Every session is designed to support your individual process.
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How should I prepare for my session or experience?
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Come as you are. Wearing comfortable clothing is recommended. You may wish to arrive a few minutes early to settle in and set an intention for your time.
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Are sessions in-person or online?
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Most experiences are offered in-person in Bethlehem, CT.
Select offerings, including intuitive readings, may also be available online.
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Do I need prior experience with energy or healing work?
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No prior experience is necessary. All sessions are accessible and guided to meet you where you are.
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What forms of payment do you accept?
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Payment details will be provided upon booking. Accepted methods may include credit/debit cards and other standard payment options: Zelle, PayPal, Venmo, Apple Pay
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Policies
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Booking & Payment​
All sessions and experiences are scheduled in advance. Full payment or deposit may be required to confirm your booking, depending on the offering.
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Cancellation & Rescheduling​
Please provide at least 24 hours notice for cancellations or rescheduling.
Cancellations made with less than 24 hours notice may be subject to 50% fee
Less than 2 hrs or No-shows may be charged the full session amount
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Late Arrivals​
If you arrive late, your session may be shortened to respect scheduled timeframes. Full session fees still apply.
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Private Group Gatherings & Retreats​
Custom experiences require additional planning and preparation. Specific cancellation and rescheduling terms will be outlined during the booking process.
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Health & Wellbeing Disclaimer
All services offered through HeartShine Healing are intended to support overall wellbeing and are not a substitute for medical, psychological, or professional healthcare.
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Energetic & Intuitive Services Disclaimer
Intuitive guidance and energy-based services are offered for personal insight and self-awareness. They are not intended to predict the future or replace professional advice.
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Your experience is important and honored here.
If you have any questions, you’re always welcome to reach out.
